Privacy Policy for Headlight Mental Healthcare

Effective Date: 1/01/2025

At Headlight Mental Healthcare, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and share your personal information, as well as your rights regarding your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Collection and Storage of Personal Information

We collect personal information to provide you with the best possible care and services. The types of personal information we may collect include:

  • Contact Information: Name, address, phone number, and email address.
  • Health Information: Medical history, treatment details, and mental health assessments.
  • Payment Information: Billing address, credit card details, and insurance information (if applicable).
  • Communication Information: Correspondence with you through phone calls, emails, or messages.

This information is stored securely in our system and used solely for providing medical and mental health services, administrative purposes, and communication with you.

2. Use and Sharing of Personal Information

We use your personal information to:

  • Provide mental healthcare services, including appointments, treatment plans, and follow-up.
  • Process payments and insurance claims (if applicable).
  • Communicate with you regarding appointments, treatment progress, and other necessary updates.
  • Respond to your inquiries and provide customer support.
  • Comply with legal and regulatory requirements.

Sharing of Information: We do not share your personal information with third parties without your explicit consent, except in the following cases:

  • To healthcare providers, insurance companies, or third-party partners for billing or treatment coordination purposes.
  • To comply with legal requirements, such as court orders or subpoenas.
  • For medical emergencies or as required by law to protect your health and safety.

We will never share your SMS consent or phone number with any third-party vendors or affiliates for marketing or commercial purposes.

3. Protection of Personal Information

We take the protection of your personal information seriously. We have implemented physical, administrative, and technical measures to safeguard your data against unauthorized access, alteration, or disclosure. These measures include, but are not limited to:

  • Secure servers and encryption methods.
  • Restricted access to authorized personnel only.
  • Regular audits and updates to our security practices.

Despite these efforts, please understand that no data transmission over the internet or data storage system can be guaranteed 100% secure. If you have concerns about the security of your personal information, please contact us directly.

4. Response to Requests for Access or Correction of Personal Information

You have the right to access, correct, or request deletion of your personal information. To request access or correction to your records, please contact us at:

  • Email: welcome@headlightmentalhealthcare.com
  • Phone:
  • 480-618-7023
  • 541-581-1080
  • Fax:
  • 480-781-4866
  • 541-588-6525
  • Mailing Address:
  • 2 N Central Ave, Ste 1800, Phoenix, AZ 85004-2139
  • 555 SE MLK BLVD, Unti 105, Portland, OR 97214-2595

We will respond to your request in a timely manner and in accordance with applicable laws and regulations. If you request the deletion of your personal information, we may retain certain data as required by law or for legitimate business purposes.

5. SMS Communication Consent

By consenting to receive SMS (text) messages from Headlight Mental Healthcare, you agree to receive messages regarding your treatment, appointments, and other relevant communications.

Terms of SMS Communications:

  • Consent for SMS Communication: The information obtained as part of the SMS consent process, including your phone number, will not be shared with third parties for marketing or any other purposes.
  • Types of SMS Communications: If you have opted in, you may receive text messages related to:
    • Appointment reminders.
    • Treatment progress updates.
    • Billing notifications.
    • Other practice-related communications.
    Examples of SMS messages:
    • “Reminder: Your appointment with Matthew Laird, MSN, PMHNP-BC is scheduled for [date/time].”
    • “Your payment of [$ amount] has been successfully processed. Thank you for choosing Headlight Mental Healthcare.”
  • Standard Messaging Disclosures:

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on our website, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this policy periodically for the latest information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

  • Email: welcome@headlightmentalhealthcare.com
  • Phone:
  • 480-618-7023
  • 541-581-1080
  • Fax:
  • 480-781-4866
  • 541-588-6525
  • Mailing Address:
  • 2 N Central Ave, Ste 1800, Phoenix, AZ 85004-2139
  • 555 SE MLK BLVD, Unti 105, Portland, OR 97214-2595

Terms of Service for SMS Communications

Effective Date: 12/01/2024

By consenting to receive SMS messages from Headlight Mental Healthcare, you agree to the following terms:

  • Consent for SMS Communication: The phone number provided will only be used for SMS communication related to your healthcare services and will not be shared with any third parties.
  • Types of SMS Communications: By consenting, you acknowledge that you may receive messages such as appointment reminders, billing notifications, and other practice-related communications.

Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP”

By scheduling an appointment, you agree to receive SMS messages about booking and follow-up alerts from Headlight Mental Healthcare, PLLC, at the phone number you provide. The SMS frequency may vary. Data rates may apply. Text HELP to 480-618-7023 or 541-581-1080 for assistance. Reply STOP to opt out of receiving SMS messages. Please review our privacy policy for more information.

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